CPaaS Developer

The CPaaS Developer service provides a robust suite of tools for users to create a project with multiple advanced programmable flows to automatically manage calls, SMS, and other services.

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Compliance and Security

All calls are recorded for regulation and compliance purposes.

Cost & Time Efficient

Saves cost and time on server maintenance and equipment upgrades. Provisioning and setup is quick and simple via a user-friendly web interface. 

Scalability

Allows businesses to easily scale up or down in proportion to business requirements.

Real-time Monitoring 

The system gives users access to real-time statistics and monitoring of all the activities in the PBX. Call logs & reports can easily be extracted, call recordings can be played back right away.

Flexibility

Cloud PBX empowers users to connect from anywhere and everywhere, using any VoIP device of their choice. 

Integration

The system allows for customized or out-of-the-box integrations with third-party softwares to fulfill more advanced workflows as required.

Main Features

Virtual Receptionist

Direct customers easily through your Virtual Receptionist

Incoming Call Filtering

Set advanced rules that provide special handling for calls with specific information (caller, date,...)

Time-dependent call handling

Set up different incoming call rules for different times of the day, including office hours, after office hours, or even public holidays

Simultaneous Ring

The work phone, mobile phone, and home phone can all ring simultaneously when you receive a call.

Call Group

Allow calls to be forwarded to multiple users at once which will ring simultaneously

Caller ID Control

Support making anonymous calls or choosing any assigned numbers as a Caller ID.

Role-based Access Control

Different roles will have different permissions to access configuration and organization data

Call Recording

Allow automatically recording all incoming and outgoing calls - or doing it on demand

Auto Attendant

Unlimited layers of automated phone attendants with multiple supported languages and accents

Team Chat

A clean and simple messaging service that brings all your communications to one place without the complexity and confusing features

Busy Lamp Field

Allow operators to view their users' status (e.g., busy or available) from their IP Phones 

Music & Message On Hold

Create fun and interesting on-hold experiences for your callers by uploading your music or messages.

3 Way Conference Calls

By simply selecting a button on your phone you can quickly add another caller to the conversation

Integrable with third parties

We support integrating with MS Teams, Freshdesk, and Zendesk,...

Product Deck

Understand how the CPaaS Cloud PBX works & its capabilities while providing use cases for illustration

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