Wood Panel

Documents

Explore a topic in-depth through the decks & documents or learn go-to-market strategies, close more deals, and delight your customers.

Certified Documents

Documents that are certified have been certified by partners and are ready to be used for customer presenations.

Product Deck

These decks aim to support users to understand how our solutions work and their capabilities while providing specific use cases for illustration.

CPaaS MS Teams Direct Routing Overview Deck

CPaaS MS Teams Direct Routing enables businesses to make and receive PSTN calls to/from regular telephone number (Fixed/Mobile) using the MS Teams App.​

CPaaS MS Teams Direct Routing Proposal Template

This is CPaaS MS Teams Direct Routing Proposal Template for the partners who want to sell our CPaaS MS Teams Direct Routing to their end-customers.

Call Center Solution Product Deck

This deck aims to support users to understand how the Call Center works and its capabilities while providing specific use cases for illustration.

Cloud PBX Solution Product Deck

This deck aims to support users to understand how the Cloud PBX Solution works and its capabilities while providing specific use cases for illustration.

CPaaS Microsoft Teams Operator Connect Proposal Template

This is CPaaS MS Teams Operator Connect Proposal Template for the partners who want to sell our CPaaS MS Teams Operator Connect to their end customers.

CPaaS Solution Product Deck

This deck aims to support users to understand how the CPaaS Solution works and its capabilities while providing specific use cases for illustration.

CPaaS Phone System Product Deck

This deck aims to support users to understand how the CPaaS Phone System Solution works and its capabilities while providing specific use cases for illustration.

User Guide

These decks aim to provide users with detailed instructions on how to use our applications

MS Teams Call Queue &

Auto Attendant Deck

This deck aims to support users to understand the MS Teams Call Queue & Auto-attendant capabilities as well as how to configure the incoming call flow as required. 

CPaaS MS Teams Direct Routing - Admin Guide

This deck aims to provide partners with detailed instructions on how to integrate Microsoft Teams with CPaaS Microsoft Teams Direct Routing.

CPaaS MS Teams Operator Connect - Admin Guide

This deck aims to provide partners with detailed instructions on how to integrate Microsoft Teams with CPaaS Microsoft Teams Operator Connect.

Microsoft Teams -

End-user Guide

This deck aims to provide partners with detailed instructions on how the end-users use Microsoft Teams with CPaaS Microsoft Teams Call Services

CPaaS Phone System - Admin Guide

This deck aims to support the customer owner/admins to understand how to use the CPaaS Phone System.

CPaaS Phone System - End-user Guide

This deck aims to support the customer end-users/members to understand how to use the CPaaS Phone System.

CPaaS General Portal Settings - Admin Guide (License Model)

This deck aims to support users to understand how to use the CPaaS portal.

CPaaS Auto-attendant - Admin Guide

This deck aims to support the customer owner/admins to understand how to use the CPaaS Auto-attendant.

CPaaS Standard Provisioning

Deck

This deck aims to provide partners a standardized process of provisioning services on the CPaaS portal.

CPaaS Portal General Settings - Admin Guide (App Model)

This deck aims to provide partners a standardized process of provisioning services on the CPaaS portal.

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Explore more product documents through generic product decks and guides. 

CPaaS Developer Guide

This deck aims to support the customer owner/admins to understand how to use the CPaaS Developer tools.

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Explore more product documents through generic product decks and guides