Call Recording

Call Recording automatically allows you to record and store all incoming and outgoing calls from BizPhone, SIP, Virtual Line and Direct Line, providing you insight into every voice interaction to ensure standard adherence or assist in resolving disputes.

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Insanely simple setup

Call Recording can be set up simply and very fast, the whole process takes no more than 3 minutes.

Downloadable records via portal 

You can play and share mp3 formatted online or download incoming and outgoing calls one-by-one.

Recording with superior quality

Auto full-time recording of any active phone lines without any additional interaction.

Access right management

Subscription assignment option to manage authorized access.

Unlimited cloud storage

Unlimited storage to keep as many as records for 1 year and fast navigating capability to quickly locate all records.

Integration with other apps

Can be integrated with SIP, BizPhone, Virtual Line, Direct Line to record calls from the respective apps.

Main Features

Customizable Recording Settings

Allows you to record both incoming and outgoing calls or just one of them

Downloadable Records

Playback & exporting of all inbound & outbound calls

Announcement Message

Inform your customers that their calls are being recorded with the text-to-speech service

Unlimited Cloud Storage

1-year unlimited call recording storage on the cloud

Related Resources

Product Deck

Understand how the Call Recording works & its capabilities 

Knowledge Base

This wiki provides detailed instructions on how to use Call Recording