About This Course
Introduction - Course Overview
Welcome to this VOIP Course! This course covers the foundation of VOIP, and should provide you with a working knowledge of the protocol that can be applied in everyday work life.
This training is for people who need to understand VoIP technology. IT managers, technical sales/marketing personnel, consultants, network designers and engineers, product design engineers developing integrated-services products, telecom technicians and managers integrating PBX services within data networks, and systems administrators who will manage a converged network would benefit from this course.
Learning Objectives/Outcomes
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After completing the VOIP Foundation Course - Module 1, learners will have foundation knowledge for the SIP technology that B3Networks use
Syllabus
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Module 1: Introduction to VoIP and Terminologies
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What is VoIP
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How does a VoIP Phone System work
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Top Technical VoIP Terms
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Top VoIP Phone System Features
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Pros & Cons of Voice over IP
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Use cases of the system to support customers
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Assessment - 7 Questions (10 points)