CPaaS Phone System

CPaaS Phone System is an advanced cloud-based telephony system that runs entirely on the internet. 


VOIP technology converts your voice into a digital signal, allowing you to make calls over the internet. That means you spend less money on hardware and maintenance.


It also gives you the flexibility to take calls from both your desk phone and your computer or mobile device. Hence, you can utilize all the features of the office phone system wherever you are. With cloud telephony, you will never miss your important calls again.

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Affordable, easy to install and manage

CPaaS eliminates the cost and management headaches of outdated, traditional phone systems. It can be set up effortlessly in minutes without any further assistance.

Freedom to users - Able to work wherever you want

CPaaS gives total freedom to the user, by enhancing mobility and allowing staff to work remotely.
The system provides a web-based user portal that gives extension users complete mobility and independence to configure by themselves.

Unified communication solution

No matter how big or small your company is, CPaaS solution can take your business to next level, helping improve collaboration, boost productivity, increase mobility and enhance the customer experience.

Main Features

Incoming call filtering

Set actions for handling specific phone numbers (block, prioritize, forward,...)

Time-dependent call handling

Set up different incoming call rules for different times of the day, including office hours, after office hours, or even public holidays

Caller ID Customization

The system allows overriding the way the recipients see the Caller ID

Multiple Devices

Offers you a wide variety of access, whether from sip-enabled devices, mobile, PC, desktop, or Web browsers to work however and wherever you choose

Call Group

Allow calls to be forwarded to multiple users at once which will ring simultaneously

Integrable with third parties

We support integrating with MS Teams, Freshdesk, and Zendesk,...

Team Chat

A clean and simple messaging service that brings all your communications to one place without the complexity and confusing features

Delegate

An easy way for Bosses to assign Secretaries to handle calls on their behalf

Call Recording

Get outstanding call recording service for your business. With CPaaS Phone System, you can automatically record incoming and outgoing calls - or do it on demand

3 Way Conference Calls

By simply selecting a button on your phone you can quickly add another caller to the conversation

Related Resources

Product Deck

Understand what the Phone System is & its capabilities while providing specific success stories for illustration

End-user Guide

This deck aims to support the customer's owner/admins to understand how to use the Phone System

Knowledge Base

<Admin>

This wiki provides detailed instructions on how to use Phone System as the customers' owner/admins

Product Spec

Understand how the CPaaS Phone System works, product’s construction, what it’s used for, how it works,...

Product Foundation & Basic Sales

Course

Level 1 Course

Knowledge Base

<End-user>

This wiki provides detailed instructions on how to use CPaaS Phone System as the customers' members

Admin Guide

This deck aims to support the customer's owner/admins to understand how to use the Phone System

Pre-requisites & Configuration

Course

Level 2 Course