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CPaaS Auto Attendant

Product Foundation & Basic Sales

About This Course

Introduction - Course Overview

Hello and welcome back to B3Networks Academy.


We are excited to introduce you to a new series of e-learning modules which is CPaaS Auto Attendant Level 1 Product Foundation and Basic Sales. In this video, we are going to start off with an introduction to the CPaaS Auto Attendant, followed by the Problem Statement and Solution, after that we will give you an overview of the features of CPaaS Auto Attendant, and what a typical call flow looks like.


In this video, we will also show you the integration of CPaaS Auto Attendant with other applications, and towards the end of the session, we will share some of the success stories of CPaaS Auto Attendant. 

Learning Objectives/Outcomes

  • By the end of the e-Learning video, the learners should be able to:

    • The Problem Statement and Solution

    • What CPaaS Auto Attendant is

    • Key features and value propositions

    • Typical call flow and 

    • The success stories for CPaaS Auto Attendant


  • Part 1

    • Introduction and Problem Statement & Solution​

    • Quiz 1

  • Part 2 

    • Key Features & Value Proposition​

    • Quiz 2

  • Part 3

    • Integration & Success Stories​

    • Quiz 3

  • Related Articles

    • Materials for Download

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